OMG where do we begin?! We have completely reimagined the experience and added all kinds of new activities, technology, installations, performances, and some really crazy-cool visuals.

Our customers from 2018 will have the opportunity to buy special tickets the weekend of September 28^th and 29^th during our exclusive Pre-Sale weekend. Tickets for new guests go on-sale October 1, 2019.

Please contact our ticketing partner Showclix for any and all ticketing questions or issues. They’ll be glad to help but please remember all ticket sales are final and non-refundable. Email support@showclix.com or visit showclix.com/contact.

Sure do! A Group is 11 or more guests booked by one buyer for entry all at one time. Advance Group sales begin July 22^nd, 2019. Book early to get the best days and times for your special outing! Please email us for Group rates.

Yes. We would love to host your birthday, office party, or other special occasion. For larger events we have a limited number of nights available for buyouts – please inquire early and email us for more information.

We don’t charge anything extra to see Santa and you’re welcome to take your own photos and video! Please add a Free Santa Visit to your order at checkout so we can save you a spot.

Please contact Showclix and they’ll do their best to help. Email support@showclix.com or visit showclix.com/contact

We accept all major credit cards and debit cards. Please note cash and checks aren’t accepted. We are a cashless experience.

We have plenty of parking and here’s the best part, it’s Free! Plus, we are adjacent to the Sandy Springs Marta Station if you don’t feel like battling Atlanta traffic.

Sorta…We’re a micro-theme park but we’re indoors so we don’t have any rollercoasters or thrill rides but there’s a lot of cool things to see and do. It’s more of an interactive & immersive museum of digital and performing arts with unique activities for all ages. And of course, we’ve got countless visually stunning installations perfect for the coolest photo ops. No selfie shame here!

It’s super fun for all ages!  You’ll be awed by our cool interactive technology, beautiful visual displays, and incredible live performances. Our team of visual artists and technologist have designed something unlike any experience you’ll find anywhere in the World and we’re proud to call Atlanta home!

We are fully ADA compliant but not all installations are accessible to those in wheelchairs.

Anyone under the age of 13 must be accompanied by an adult through our exhibitions.

Please arrive about 10 minutes before your time-slot to allow for parking, security, bathroom or using our complimentary coat-check.  Santa’s Fantastical℠ is a timed entry experience that brings new people in every 15 minutes.  The doors will close for your time-slot approximately 7 minutes after it begins.  If you miss it we’ll do our best to get you in the next session but you’ll have to wait a few minutes.

Of course and absolutely! Matter of fact we encourage it. No selfie shame here. #santasfantastical

Most of our guests plan for a 60 to 75+ minute experience but stay as long as you like.

Yes, but please keep in mind we don’t have a lot of space to park them so you’ll need to keep them with you.

We allow service animals but please leave other pets at home. Please email us if you have any questions.

Yes! Our very own Master Chef has developed a Fantastical menu of delicious seasonal treats that are as tasty as they are fun to eat. A variety of soft drinks and bottled water is available along with coffee and hot chocolate. Sorry, no outside food and drink permitted.

Yes we have a limited number of Seasonal Passes available (all ages) but they aren’t valid to see Santa. Seasonal Passes are sold on a first come, first served basis so get yours ASAP!

Yes to both. We want Santa’s Fantastical℠ to be a super safe and secure environment. Other security measures will be in place too, even if you can’t see them.

We start hiring our seasonal Cast in October.  Please check our Facebook and Instagram pages for updates.  We’ll be hiring dozens of Cast members to make sure our guest experiences are top-notch! If you’re looking for a high-paying seasonal job and you’ve got a big smile, great energy, a positive attitude, and are super dependable, please contact us to learn more and apply.

You’ll just have to show up to see for yourself…